Payment Policy

At Bravulo, we want your checkout experience to be simple, secure, and completely transparent. Here is everything you need to know about payments on our site.

Accepted Payment Methods

We accept all major payment methods securely through PCI-compliant payment gateways, including:

Credit & Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, and JCB
Digital Wallets: Apple Pay, Google Pay, and Shop Pay
PayPal Services: Standard PayPal Checkout and PayPal Credit

Currency

All prices listed on bravulo.us are in United States Dollars ($ USD). If your payment method is issued in a different currency, your issuing bank or credit card provider will apply its own exchange rate and any applicable international transaction fees.

Payment Security & PCI Compliance

Your financial privacy and data security are extremely important to us:

All transactions are encrypted via Secure Sockets Layer (SSL/HTTPS) technology.
Payments are handled directly by Stripe and PayPal, which are certified PCI-DSS Level 1 compliant payment processors.
We do not store or process full credit card numbers on our servers.

Payment Authorization & Charging

Immediate Settlement: Your payment method will be charged in full at the time you place your order.
Confirmation Email: Upon successful payment authorization, you will immediately receive an automated order confirmation receipt via email.

Payment Issues & Declined Charges

If your transaction fails or is declined at checkout, please consider the following steps:

Verify that your billing name and billing zip code match the address registered with your card issuer exactly.
Check that your card has sufficient available funds or credit limit.
Contact your issuing bank to ensure online or foreign merchant security blocks are not active.
Try an alternative credit card or digital wallet (such as PayPal or Shop Pay).

If you believe your account was charged in error or encounter persistent issues, please contact us immediately at support@bravulo.us.

Refunds & Processing Times

All approved returns, order cancellations, or adjustments will be credited back to the original payment method used at checkout. Refund requests are processed within 5 to 7 business days of approval. Depending on your financial institution, it may take an additional 2 to 5 business days for the credit to post to your official statement.