Shipping policy
At Bravulo, we want your order to reach you smoothly and on time. Here is everything you need to know about our shipping process across the United States.
Shipping Rates
We charge a flat rate of $7.00 per order for standard shipping across the United States. All shipping costs are displayed clearly at checkout before you complete your purchase.
Handling & Processing Time
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Processing Time: 1–2 business days (Monday – Friday)
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Order Cut-Off Time: 5:00 PM (CST)
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Orders placed on weekends or official US federal holidays will be processed the following business day.
Transit & Delivery Time
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Transit Time: 2–4 business days across the domestic United States.
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Estimated Total Delivery Time: 3–6 business days from the date your order is placed.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to track your package in real time.
Shipping Coverage
We currently ship to valid street addresses within the contiguous United States, Alaska, Hawaii, and US territories. For international shipping inquiries or orders outside the US, please contact us at support@bravulo.us.
Order Delays
While we make every effort to deliver within these estimated timeframes, occasional delays may occur due to carrier logistics, severe weather events, or peak holiday volumes. We will notify you via email if your shipment encounters any significant delay.
Lost, Stolen, or Damaged Packages
If your package arrives damaged, or if tracking shows delivered but you have not received it within the estimated timeframe, please contact us within 7 days of the expected delivery date with your order number:
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Email: support@bravulo.us
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Phone: +1 (334) 378-2432
We will immediately initiate an investigation with the carrier and arrange a replacement or issue a full refund where appropriate.
Contact Information
For any questions or concerns regarding your shipment, reach out to us at:
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Store Name: Bravulo
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Email: support@bravulo.us
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Phone: +1 (334) 378-2432
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Address: 501 15th St, Tuscaloosa, AL 35401, United States
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Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)